How can your IT support company boost your organization’s cyber resiliency?

A study by the National Cyber ​​Security Alliance shows that more than 60 percent of hacked companies lose their business within six months. Significant damage occurred in cyber attacks due to the organization’s inability to respond as they have not developed a cyber prevention and response strategy. If your e-commerce system, customer data, mail, or website suddenly becomes inaccessible due to an attack, can you be back up and running in minutes, days, or not at all? That depends on the level of cyber resilience of your company. Here are the important steps an IT support company near me can take to build efficient cyber resiliency for their business.

The most common way to define cyber resilience is the ability of an organization to minimize the impact of security incidents. It is a broader approach surrounding business continuity management and cybersecurity strategies. There are two main components of cyber resilience: The first emphasizes preventive measures, such as reporting threats and continuous monitoring. The second is to develop appropriate response plans during a cyber attack. Unfortunately, most companies collapse at this crucial second step.

Building Cyber ​​Resilience: Assessing Risks

Before you implement an incident response plan, you must first assess the risk your organization may be exposed to. There can be multiple risks, including strategic (failure to implement business decisions associated with strategic objectives), compliance (violation of regulations, rules or laws), and reputational (negative public opinion). Apart from these risks, other risks include operational (losses resulting from failures in systems, people, internal procedures, etc.) and transactional (problems with the delivery of products or services). To conduct a risk assessment, you need to understand your business processes, such as the type of data you are using and where this information is stored. The next step is to identify potential threats such as information misuse, unauthorized access, data loss, productivity or service interruption, and unintentional information exposure or data leakage. Typically, you must analyze many categories of information to properly assess your company’s vulnerabilities. The following controls would be best considered: data center physical and environmental security controls, user provisioning and authentication controls, organizational risk management controls, and operations controls. Daily risk assessments are a crucial part of running a business, and will be reviewed regularly by your nearby IT support company. Once the first risk assessment is complete, the next step is to implement an incident response plan.

Development of an incident response plan

The goal is to identify the attack, contain the damage, and eradicate the root cause. When your business responds to an incident instantly, you can reduce losses, restore services and processes, and mitigate exploited vulnerabilities. It is essential to create an incident response team and outline their responsibilities and roles. Additionally, there should be policies to implement after a cyber attack and a communication plan. The damage must be mitigated, including rapid response and long-term containment, such as installing security patches on affected systems. It is also crucial that the affected systems are restored to working condition and to monitor the network system to ensure that such incidents do not happen again.

3T Pro provides 24/7 computer support and IT services to customers in Dallas, Ft. Worth, Richardson, Rockwall, Mesquite, Grand Prairie, Carrollton, Allen, DFW Metroplex, Garland, Plano, Irving and Arlington, Texas. To learn more, visit https://3tpro.com/about-3t-pro/.