How to find the best time clock software for your business

Because your business is unique, you’ll want to find software that supports your unique needs. Features that another company sells in a time clock software package may not be the right features for your business, and it may take some work to find which one has the best features for your business needs. In addition to features, there are four important considerations when selecting time clock software:

1. What type of test is offered?

2. What kind of technical support is available?

3. Is the supplier reputable?

4. What are the software and support costs?

Let’s consider each:

1. Time Clock Software Testing

Free trials are a great way to get familiar with new software. They give you an opportunity to explore the features and get a feel for the usefulness and ease of use of the software. This can be a great way to do a side-by-side comparison of rival watches. Some companies only offer limited versions of the software for trial users. The most useful tests give you full access to the software, allowing you to explore everything it will allow you to do.

2. Time clock technical support

Good technical support can save you hours of frustration and wasted time and ensure that you get all the benefits of the software you purchase. Because you don’t want to get bogged down with technical issues, you’ll want to buy a clock system that’s backed by reliable technical support. When looking for technical support, there are several important factors to consider:

Format: What types of media are offered with the software? Common forms include email, live chat, and phone support. Having live support via chat or phone can provide you with solutions in real time and ensure that you get the least frustration and the most utility from your time clock software.

Hours of availability: You’ll want to know when support is available and if the hours work for you and your business. If a company’s live technical support is only available from nine to five in the Philippines, but you operate in North America or Europe, the support may not be very compatible with your business.

Availability during the trial period: Can you access technical support during the trial period? This access can help you determine if technical support will meet your needs and allow you to make an informed decision about the software and support package you purchase. The trial period is a good time to learn how easy it is to contact support, whether you can talk to a real person, how timely support is in responding to your communications, and how helpful people are to you. All of these factors will make a big difference when you have questions or problems in the future.

3. Reputation of the time clock provider

It is important to consider the legitimacy of a company in any type of purchase. While the Internet allows you to compare thousands of options before making a transaction, the ability to shop remotely carries certain risks. Among these is the difficulty of distinguishing reputable companies from start-ups or scammers.

A determining factor of credibility is how long a company has been in business. If the business has been around for years, it is likely a legitimate business. You’re also more likely to have reviews from outside sources that support (or detract from) your claims, and this can help you make an informed purchase decision. A business that has had sustained success over a long period of time is likely to have the skills and infrastructure to remain a viable business well into the future. This means that they are more likely to be there to support you and stand behind the time clock software you buy.

External software reviews come in various forms, from client reviews to professional reviews. Customer reviews can be found on company websites, personal blogs, and social media. These can give you an indication of how satisfied current or past customers are with the company, its products, and the customer service it provides. Professional reviews can be found on industry websites or professional review websites. These often review multiple products or services in the same category and can help you compare one company or product to another. Such reviews are a great way to compare time clock features and support plans side by side and determine which software package is best equipped to meet your business needs.

4. Time clock software and support costs

When it all comes down to it, costs can largely determine which time clock program will meet your business needs. You will need to consider how much you are willing to pay for a time clock software package. The nature, structure and size of your business will determine the savings you can expect when purchasing an electronic time clock, and this can help you decide on the price that is right for you.

Comparing prices of similar time clocks can help you get an idea of ​​the reasonable price range. You should also consider the payment method and structure. Will the purchase require monthly or annual payments or a one-time fee? Will you be charged by number of computers or number of users? Are there additional fees?

An additional fee that is important to be aware of is technical support. Support is often available on a per-incident basis, but it can be much less expensive in the long run to have a support plan that covers all your needs. You’ll want to make sure you have access to good technical support, so you’ll want to know how much it costs and what’s included in the support plan.

When you know what features you’re looking for and how much you’re willing to pay, download a free trial of Time Clock software and see how well the software and support will work for your business.