Nextiva Business Phone Systems

Today, more and more business phone system providers have designed their products to suit small and medium-sized businesses and enterprises. Their products and services provide these companies with tools and features that most large companies have in the phone system. Nextiva is one of these companies. Nextiva is a leader in providing virtual PBX technology and cloud-based business phone systems for businesses considering expanding and upgrading their phone system. Nextiva introduced a system, which they called Connect Virtual PBX, to help small businesses organize their chain of phone numbers not connected to frontline business phone systems. The company’s services also include benefits such as virtual mailboxes, automated dial-by-name directory and call routing. An organized phone system is a great help to companies and businesses as it helps keep calls organized, minimizes handling time and maximizes efficiency.

Getting the services that Nextiva offers is a great investment for any company. First, customers choose from a list of phone numbers that they can use. Customers can even move their current phone number to their account so they don’t have to change numbers. after which, they can record custom greetings, set up their virtualized call assistant, and create default routes for incoming calls. callers are greeted with one-touch capabilities to be routed to different departments, such as service, technical support, or sales, and then automatically routed to the department they specified. This virtual PBX system helps make the company look bigger by simply connecting the phones of different departments. Nextiva also provides features that can simultaneously connect cell phone numbers, home phone numbers, and other contact numbers with the work number.

Nextiva also allows its users to choose additional services such as local and toll-free numbers that can give their customers a multi-state or city appearance. Incoming calls are routed to five different numbers, ensuring that calls are never left unanswered. For example, Nextiva’s system can be configured so that the customer’s work, home, and cell phone numbers ring simultaneously. Another benefit that the Nextiva system has is that the virtual PBX system allows customers to create a directory that their customers can refer to to help them find the correct extension they need. They can activate or deactivate the automatic call assistant. Since Nextiva is a cloud-based service, customers do not need to install software on each computer. Customers only need to log into the Nextiva system and can have all the benefits of a multi-tier phone system.