The role of communication in an organization

Communication plays a very important role in an organization. In fact, it is said to be the lifeline of the organization. Nothing in the universe, human or not, that doesn’t communicate; although the means of communication can be very different. Communication is very crucial and unavoidable as we have intentions that we want to convey to another person, group or even the outside world.

Communication in an organization is inevitable. Departments communicate from time to time regarding daily activities and the organization’s relationship with the outside world. It says what it intended through written and unwritten means, whether planned or improvised. It could be hierarchical, that is, from top to bottom or vice versa. It can be formal or informal; vertical, horizontal or diagonal. Whatever the means, modes or types of communication, what matters is that communication occurs.

However, what is being communicated may be well understood and thus fed back or misunderstood or insufficient and thus communication fail. In fact, the communication within an organization could be rumors or gossip. In short, communication in an organization is very complex and needs to be managed and monitored correctly to avoid chaos, crisis or conflict.

The basic functions and roles of management could not be performed without communication. Planning, organization, coordination, budgeting, monitoring, control, staffing, delegation; and including marketing, production, financing, staffing (human resource management), research and development, purchasing, selling, etc., could not be well coordinated, leveraged and achieved without communication.

In meetings, annual general assembly, ordinary assembly, urgent assembly, etc., communication plays a fundamental role. The effectiveness of an organization also depends on the success of its meetings where the objectives to be achieved, the goals to be met and the activities to be carried out are refined and discussed. If the ideas are not well understood in the meeting, then you have to be sure that the workers will screw everything up. Thus, the chairman of the meeting must be an effective speaker or communicator capable of getting everyone to correctly understand what has been discussed.

This will help eradicate rumors and gossip and also help achieve established standards, goals and/or objectives.

In conclusion, everyone in an organization must have good communication skills, not only the boss, but also the subordinates. It is what we all (workers) need to work together to achieve the established goals. Remove communication in an organization, we are going to have dead entities, which are useless and worth closing. Communication is the backbone for the success of the organization.